Terms and Conditions

Welcome to [Website Name], operated by MAGLABS, a company duly incorporated under the Companies Act, 2013, with its registered office at [Address, City, State, India]. These Terms and Conditions ("Terms") govern your access to and use of our Website, including the purchase of fridge magnets celebrating the cultural heritage of Indian cities and states.

By accessing or using the Website, you irrevocably agree to be bound by these Terms. If you do not agree with these provisions, kindly refrain from using the Website.

1. General Provisions

1.1. Eligibility:
The Website is accessible to users of all ages; however, purchases are restricted to individuals who are at least 18 years of age or have explicit consent from a legal guardian. By placing an order, you warrant that you meet these requirements.

1.2. Scope of Application:
These Terms apply to all interactions with the Website, including browsing, account creation, and purchasing our culturally inspired fridge magnets. They constitute a legally binding agreement between you and MAGLABS.

1.3. Modification of Terms:
MAGLABS reserves the right to amend these Terms at its discretion. Revised Terms will be published on this page with an updated "Last Updated" date. Continued use of the Website after amendments constitutes acceptance of the revised Terms. You are encouraged to review this page periodically.

1.4. Compliance with Laws:
Your use of the Website must comply with all applicable laws of India, including but not limited to the Information Technology Act, 2000, and the Consumer Protection Act, 2019.

2. Products and Services

2.1. Product Description:
Our fridge magnets are designed to reflect the cultural, historical, and aesthetic significance of Indian cities and states. While we strive for accuracy in product descriptions, images, and pricing, minor discrepancies (e.g., color variations due to display settings) may occur, for which we are not liable.

2.2. Product Availability:
All products are subject to availability. MAGLABS may, at its sole discretion, discontinue or limit the availability of any magnet design without prior notice.

2.3. Custom Orders:
For custom designs, you are responsible for providing accurate specifications. MAGLABS shall not be liable for errors arising from incorrect submissions.

3. Pricing and Payment

3.1. Pricing:
All prices are quoted in Indian Rupees (INR) and are inclusive of applicable taxes, such as Goods and Services Tax (GST), unless specified otherwise. Shipping charges are additional and will be displayed at checkout.

3.2. Payment Methods:
We accept payments through secure methods:

  • Unified Payments Interface (UPI)

  • Credit/Debit Cards (Visa, MasterCard, RuPay)

  • Net Banking

  • Digital Wallets (e.g., Paytm, Google Pay, PhonePe)

All transactions are processed via PCI DSS-compliant payment gateways.

3.3. Price Modifications:
Prices are subject to change without prior notice. The price displayed at the time of order confirmation shall apply.

3.4. Payment Obligations:
Full payment is required to confirm an order. Failure to complete payment may result in order cancellation.

3.5. Payment Security:
We employ encryption protocols to safeguard payment information. MAGLABS is not liable for unauthorized transactions arising from user negligence (e.g., sharing payment credentials).

4. Ordering and Shipping

4.1. Order Confirmation:
An order is confirmed only upon successful payment and receipt of an order confirmation email from MAGLABS. We reserve the right to reject orders due to pricing errors, stock issues, suspected fraud, or other reasons, with notification provided.

4.2. Shipping Policy:
We offer shipping across India through reputable couriers such as [India Post, Blue Dart, Delhivery]. Shipping costs and estimated delivery times (typically 3–7 business days) are provided at checkout. We are not liable for delivery delays caused by external factors.

4.3. Shipping Restrictions:
Shipping is currently limited to addresses within India.

4.4. Order Cancellation:
Orders may be canceled before dispatch by contacting [Email]. Once dispatched, orders cannot be canceled, except under the Return Policy (Section 5).

4.5. Lost or Damaged Shipments:
In case of lost or damaged shipments, notify us within 48 hours of the expected delivery date at [Email]. We will investigate and provide resolution through replacement or refund, at our discretion.

5. Returns and Refunds

5.1. Return Eligibility:
Returns are accepted for defective or incorrect products within 7 days of delivery. Products must be unused, in original condition, and accompanied by original packaging and proof of purchase.

5.2. Return Process:
Contact [Contact Email] with your order number, description of the issue, and photographic evidence. Upon approval, we will provide a return address and instructions. Return shipping costs are borne by you unless the product is defective or incorrect.

5.3. Refund Policy:
Approved refunds will be processed within 7–10 business days to the original payment method. Shipping charges are non-refundable unless the return is due to a defective or incorrect product. Custom-designed magnets are non-returnable unless defective.

5.4. Non-Returnable Items:
Products damaged due to misuse, altered items, or returns requested after 7 days are not eligible for return or refund. Change-of-mind returns are not accepted.

5.5. Dispute Resolution:
Disputes regarding returns or refunds must be raised within 30 days of delivery. Our decision shall be final, subject to applicable laws.

6. Intellectual Property

6.1. Ownership and Rights:
All content on the Website, including designs, images, text, and logos, is the property of MAGLABS or its licensors, protected under Indian copyright and trademark laws.

6.2. User License:
You are granted a limited, non-exclusive license to use purchased magnets for personal purposes. Unauthorized use of our intellectual property may result in legal action.

6.3. User-Submitted Content:
By submitting designs, feedback, or other content, you grant MAGLABS a perpetual, worldwide, royalty-free license to use, modify, and display such content for business purposes.

7. User Conduct and Responsibilities

7.1. Prohibited Activities:
You agree not to:

  • Engage in unlawful or fraudulent activities.

  • Interfere with or disrupt Website security.

  • Provide false or misleading information.

  • Distribute malicious content (e.g., viruses).

Violation of these terms may result in account suspension and legal action.

7.2. Account Security:
You are responsible for safeguarding your account credentials. Notify us immediately of unauthorized access at [Contact Email]. MAGLABS is not liable for losses arising from negligence.

7.3. Accuracy of Information:
You warrant that all information provided is accurate and complete. MAGLABS is not liable for delays or losses caused by incorrect information.

8. Limitation of Liability

8.1. General Disclaimer:
To the fullest extent permitted by Indian law, MAGLABS shall not be liable for indirect, incidental, or consequential damages arising from Website usage or product purchases.

8.2. Product Liability:
Products are provided “as is” with no warranty beyond the 7-day defect return period. We are not liable for damages resulting from improper use or exposure to adverse conditions.

8.3. Website Availability:
We strive for continuous Website access but are not liable for interruptions due to technical issues or external factors.

9. Privacy and Data Protection

9.1. Commitment:
We are committed to protecting your personal information per India’s Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023. Refer to our Privacy Policy at [Website URL].

9.2. Data Use:
Personal information is used for order processing, customer support, and marketing communications (with your consent).

9.3. Third-Party Sharing:
Data is shared only with trusted third parties (e.g., couriers, payment processors) for order fulfillment, ensuring compliance with data protection laws.

10. Governing Law and Dispute Resolution

10.1. Jurisdiction:
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Ahmedabad, Gujarat, India.

10.2. Dispute Resolution:
You agree to attempt resolution by contacting us at [Email]. Unresolved disputes shall be referred to mediation under the Arbitration and Conciliation Act, 1996.

10.3. Consumer Rights:
These Terms do not limit your rights under the Consumer Protection Act, 2019.

11. Force Majeure

MAGLABS is not liable for failure to perform obligations due to events beyond its control, including but not limited to natural disasters, strikes, government actions, or courier disruptions.

12. Contact Information

For inquiries, complaints, or support, contact:

  • Email: [Contact Email]

  • Phone: [Contact Number]

  • Address: [Full Address]

We endeavor to respond within 48 hours, excluding weekends and public holidays.

13. Miscellaneous

13.1. Entire Agreement:
These Terms, along with the Privacy Policy, constitute the entire agreement between you and MAGLABS.

13.2. Severability:
If any provision is found invalid, the remaining provisions remain in effect.

13.3. No Waiver:
Our failure to enforce any provision does not constitute a waiver of that provision.

13.4. Assignment:
You may not assign your rights under these Terms without our prior written consent. MAGLABS may assign its rights to a successor entity without notice.

By accessing or using MAGLABS, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We thank you for choosing our fridge magnets to celebrate the vibrant cultural heritage of India’s cities and states.